Accept orders from AI shopping agents, safely.

Tayberry is a service for online merchants that finds orders placed by AI shopping agents. This holiday season it offers online stores a free, read-only app that shows which orders AI agents placed, and a report in January. Its approval product, in development with merchant pilots from early 2027, will ask the real customer to approve risky agent orders before their card is charged and keep a record of each approval for disputes. It works alongside your existing payment provider.

An order placed by software acting for a person, such as an assistant that searches, fills in your checkout and pays with the customer’s saved card. Some agents identify themselves; many use an ordinary browser and look like any shopper.

You see orders that come through agent sales channels, such as checkout inside an AI assistant. You don’t see agents that use your regular storefront checkout with a customer’s saved card. On Shopify, the app is the best way to join: it installs in minutes, needs no code and doesn’t touch your theme or checkout. An order export alone has too little session data.

The free Shopify app that labels agent orders is rolling out in early November: sign up and we send you a private install link. The holiday report is open to any store. The approval product, where customers confirm risky agent orders before they’re charged, pilots with merchants in early 2027. Stores that join now get first access.

Those mainly cover fraud. When a payment is authenticated, fraud liability usually moves to the card issuer, and fraud-tool guarantees usually cover fraud chargebacks. A customer saying their agent bought the wrong thing isn’t fraud; it’s a dispute about what they agreed to, and winning it takes a record of what they approved. The report shows how often that could affect you.

They cover agents that sign up for their programs. Visa Intelligent Commerce and Mastercard Agent Pay let registered agents pay with special card tokens and identify themselves, and Tayberry uses those signals where your data includes them. Many agents today don’t use them: they drive an ordinary browser through your checkout with the customer’s saved card, so no network program sees them. Tayberry covers both kinds.

It depends on how you join. With the Shopify app or the tag, we see how each visit behaves, such as how quickly the checkout was filled in, and which order it ended in. That’s how we tell a person from an agent. With an export, you send your holiday orders plus the visit logs your site already keeps, for example from Cloudflare or your fraud tool. We never need card numbers, and we sign a data processing agreement before anything is shared. See how we handle your data.

No. The app and the tag only read. They don’t change what customers see, and the tag never loads on your payment page. You can remove either at any time.

Orders placed through AI sales channels, such as checkout inside an assistant, are labeled with certainty and by name. Agents that drive a browser through your regular checkout are labeled “likely”, with the reasons, such as a connection from a cloud data center or a checkout finished in seconds. ChatGPT agent signs its requests, which your CDN or bot tool can verify: include those logs in an export and we label those orders with certainty. Agents running in a customer’s own browser are the hardest to spot, and we tell you how many orders we couldn’t label with confidence.

Yes, on Shopify. When you install the app, it reads your last 60 days of orders. For those, it can only use what each order recorded, such as the sales channel and the connection it came from, so it labels fewer of them than orders placed after you install.

Yes. It shows which AI assistants, such as ChatGPT, Perplexity, Gemini and Copilot, sent shoppers to your store, from which countries, and how many of those visits became orders. It’s read from the link each shopper arrived on, so it counts people who found you through an AI answer as well as agents.

Your store. The text goes out in your store’s name and links to a page on your own domain, so it doesn’t look like a message from an unknown company. You choose which orders ask for approval and how long customers have to reply.

We’re building it to work with any provider. If yours can reserve an amount and charge it later, Tayberry holds the payment until the customer says yes. If not, Tayberry pauses the agent’s order until the customer approves. You choose the setup.

The app and the holiday report are free. The approval product will be priced per order that goes through approval, and pilot merchants help set that price.